Oh, fuck Priceline
Thank you for taking the time to send us an e-mail. e understand that you would like us to cancel your reservation at the Courtyard By Marriott Wilmington and refund the full amount or make a reservation foryour in Wrightsville Beach and charge you $25.00.
As advised earlier, per our records, you have chosen Wilmington area at the time of placing your hotel request and our system has booked your reservation accordingly.
Prior to submitting your request, you were asked to review and initial acontract. This contract contained the travel information you entered during the request process and outlined the terms of the offer, including the restriction that your reservation would not be changed or canceled.
For your reference, a copy of your contract page has been sent in a separate e-mail.
We apologize, but we are unable to make reservations on customer's behalf.
We are able to make an exception, and cancel your reservation for a fee,with your approval to cancel your reservation. It is very important that you contact us before your current check-in date, which is 08/02/2010. We are not able to refund or make changes after this time.
Upon receipt of your approval via e-mail, we will cancel your reservation minus a cancellation fee of $110.70. We will send a separatee-mail with instructions outlining how to submit a new request on our website with the correct information. If you follow the instructions and are successful in booking a new reservation, we will refund the cancel fee minus a flat change fee of $25.00.
Once again, we apologize for the inconvenience and hope you find this information helpful.
Customer Service Specialist
Click through the photo below, and you'll see that Priceline's website clearly shows that Wilmington and Wrightsville Beach are two distinct areas. I know how much rooms go for in Wilmington, and how much they go for in Wrightsville this time of year. I don't need Priceline to book a room for 100 bucks in downtown Wilmington.
And from now on, i don't need Priceline to do anything for me. And i hope you don't either.